Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-care-alamo-heights-texas.primarycareaid.com (referred to as “Senior Care Alamo Heights Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://senior-care-alamo-heights-texas.primarycareaid.com.
  2. All applications, software, and digital services provided under the Senior Care Alamo Heights Texas brand.
  3. Interactive features on our platforms where users engage with our content or services.

Please note that this policy does not extend to third-party websites, applications, or services accessed through links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up and use our applications, services, or accounts as an authorized user.
  2. You visit and navigate through our websites linked to this policy.
  3. We communicate with you via email, phone calls, text messages (SMS), or other channels for marketing, informational, or transactional purposes.

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Data associated with transactions made through our services, including payment method details and billing addresses.
  3. Financial Information: This may involve transaction history or financial records, used for processing payments and accounting purposes.
  4. Purchase Information: Records of products or services you have purchased from us, along with associated details like quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs, for the purpose of personalization and analytics.
  6. Location Data: Information about your geographic location, which we may collect to provide location-based services or tailor content.
  7. Feedback: Your responses to surveys, feedback forms, or user experience evaluations.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may access your public profile information and posts relevant to our interactions.
  9. Product Information: Details about products or services you have shown interest in or purchased, which helps us provide personalized recommendations.

We collect this data through various means: user input forms, account settings, browsing behavior, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience on our websites and improve the functionality of our services. Cookies are small text files stored on your device that serve different purposes:

  1. Strictly Necessary: These ensure core functionalities, such as remembering login credentials or maintaining session data during browsing.
  2. Preference: Customizing content delivery and user preferences based on past interactions.
  3. Analytics: Enabling us to analyze website traffic and user behavior for performance optimization and service enhancement.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to choose their preferred level of cookie usage.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes identified in this policy or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

Senior Care Alamo Heights Texas has implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Encryption of sensitive data during transmission and storage.
  2. Utilizing secure third-party service providers who adhere to strict privacy and security standards.
  3. Regularly testing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data by mistake, please contact us at the provided contact information, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to and receive a copy of your personal data held by us.
  2. Rectification: The ability to correct inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): The option to request the deletion of your data where there is no legitimate reason for retaining it.
  4. Restriction: Limiting our processing of your data under certain circumstances.
  5. Portability: Receiving a copy of your personal data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your data for specific or all purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on your exercise of rights related to your personal data.
  8. Appeals/Complaints: Filing a complaint with a data protection authority if you believe your privacy rights have been violated.

To exercise any of these rights, please reach out to our privacy team using the contact details provided in this policy.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via a prominent notice on our website, and updated policy versions will be available upon request.

Contact Information

For any inquiries related to privacy, data protection, unsubscription requests, or general questions regarding our services, please contact us:

We value your trust in providing us with your personal data, and we are committed to maintaining transparency and protecting your privacy throughout your interaction with Senior Care Alamo Heights Texas.